Provider Resources

UPDATE: New upgrades to the Affinity Provider Portal. Log-in to see the changes.

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New Features

• A designated office administrator will now be able to manage the user accounts of your practices’ staff.
• Submit a Provider Help Form more easily with the new Ask a Question button.
• Referral Notifications will allow you to receive automatic notifications in your In-Basket when your authorizations have been processed.
• Current PCP and Payor information will now appear in the patient banner along with a patient photo

Additional Resources:

• eLearning video available upon secure login to the Affinity Provider Portal.
• For additional questions and support, contact Affinity Provider Services at (800) 615-0261.
• For assistance with username or password resets, contact the Technical Service Desk at
  (650) 723-3333, 24, hours a day/7 days a week.