The Affinity Provider Services Department can be reached between 8:00 a.m. and 6:00 p.m. Monday through Friday by calling (800) 615-0261, with the exception of the following holidays:
New Year’s Day
January 1
Martin Luther King Jr. Day
Third Monday in January
Presidents Day
Third Monday in February
Memorial Day
Last Thursday in May
Independence Day
July 4 (Friday or Monday if falls on a weekend)
Labor Day
First Monday of September
Thanksgiving and the following Friday
Last Thursday and Friday of November
Christmas Day
December 25